How to Contact HCA Healthcare

Looking for a local hospital or clinic? Use HCA’s “Find a Healthcare Facility” tool to get direct phone numbers and addresses.

Need specific assistance, like medical records or billing? The patient portal (MyHealthONE) handles most requests; specific facility lines are listed online per hospital.

Corporate & General Inquiries

Phone (Headquarters):
(615) 344‑955

Mailing Address:
HCA Healthcare
One Park Plaza
Nashville, TN 37203

These contacts are ideal for general questions, partnership opportunities, or corporate-level inquiries.

Media & Press Relations

  • Media Contact: Harlow Sumerford, Director of Media Relations
    • Phone: (615) 344‑1851
    • Email: (available on HCA press site)
  • Press kits, logos, and recent releases are accessible via the HCA Healthcare Press Kit page.

Investor Relations

  • Investor Hotline: (615) 344‑2688
  • Investor Contact: Frank Morgan, VP of Investor Relations
    • Phone: (615) 344‑2688
    • Fax: (615) 344‑2266
    • Email: Frank.Morgan@hcahealthcare.com

Useful if you’re a shareholder or financial analyst in need of corporate financial information.

Human Resources & Employment Records

  • hrAnswers (payroll, benefits, W‑2s): Call (844) 472‑6797
  • This helpline is designed for current or former employees.

Patient Services & Facility Contacts

  • HCA Healthcare uses MyHealthONE for patient portal access, medical records, billing, and appointment scheduling.
  • For hospital or clinic-specific numbers, visit the “Find a Healthcare Facility” section on HCA’s website: you can easily access each facility’s direct line